SALE TERMS & CONDITIONS
ATTENTION ALL CUSTOMERS BY PLACING YOUR ORDER YOU AGREE TO OUR NO REFUND/EXCHANGE POLICY
*Important* For FedEx Orders Read Below:
We do NOT guarantee that products will arrive fully frozen.
All Farm 2 Bowl products are shipped fully frozen, but there is no guarantee as to how frozen the products will be upon arrival. Please be assured that if there is some thawing that takes place, refreezing the products will not affect the quality.
As long as product is 45 degrees Fahrenheit or lower on a meat thermometer, this is considered safe to feed or put into your freezer.
If the middle part of the chub is solid/cold and the ends are soft, the product will be colder than 45 degrees. Safe product coloration is varying shades of pale pink (rabbit, turkey, chicken) to deep pink/red (beef, goat), dependent on protein. Rancid meat is discolored.
FedEx Orders are collected for the week until 11:59:59 Saturday, and then shipped out the following week on Wednesday, guaranteed arrival is Thursday for 1 day and Friday for 2 day ship options.
We are able to greatly reduce shipping cost by packing our frozen chubs tightly within a case, and they stay frozen for an extended period of time this way. This cuts back on waste and material costs to you.
For Tracking Updates, please create a FedEx account.
PLEASE BE MINDFUL OF SUMMER TEMPS WHEN CHOOSING YOUR SHIP OPTIONS! Many areas need 1 day in the summer months.
It is *highly recommended* to choose 1 day shipping June through August to ensure your product arrives cold.
Customers are required to alert us within 24 hours of receipt of delivery regarding any missing or mispacked items to receive a credit or replacement item.
If you have questions or problems, please email us at firstname.lastname@example.org.